Customer Banking Specialist - Warrnambool

CommBank

Warrnambool, VIC, Australia
Exceptional customer service experience
Financial product knowledge
Effective communication skills
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to over 10 million customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to over 10 million customers.
  • The Customer Banking Specialist role involves supporting customers with enquiries, credit applications, and providing financial health checks.
  • CommBank is committed to supporting Aboriginal and Torres Strait Islander Peoples through professional and personal community networks.

Matching Summary

As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Exceptional Customer Service experience
  • Financial product knowledge
  • Effective communication skills
  • Risk-adverse culture adherence
  • Part time availability for fixed roster

Nice-to-have

  • Ability to articulate financial terms clearly
  • Problem solving and solution provision
  • Interest in career growth within banking
  • Experience in retail or hospitality environments
  • Genuine customer-centric approach

Key Requirements

  • Proven customer service experience
  • Experience in financial services or related sectors
  • Availability for predetermined part time roster
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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