Carry out timely, high-quality assessments of Manchester Move applications, reviewing evidence, determining eligibility, and awarding priority strictly in line with the Council's Allocations Scheme
Job Summary
Carry out timely, high-quality assessments of Manchester Move applications, reviewing evidence, determining eligibility, and awarding priority strictly in line with the Council's Allocations Scheme.
Collaborate with partner registered providers and stakeholders to keep applications accurate and decisions consistent, delivering support in writing, by phone and face-to-face.
Embody Our Manchester behaviours while contributing to service improvements that keep pace with demand in a high-pressure, high-impact environment.
Matching Summary
Carry out timely, high-quality assessments of Manchester Move applications, reviewing evidence, determining eligibility, and awarding priority strictly in line with the Council's Allocations Scheme.
Skills & Requirements
Must-have
Assess social housing applications
Determine eligibility and priority
Provide advice and assistance
Manage busy inbox and caseload
Handle sensitive information appropriately
Uphold data protection and safeguarding
Nice-to-have
Embody Our Manchester behaviours
Contribute to service improvements
Experience with Manchester Move system
Awareness of social housing context
Additional community languages
Key Requirements
Existing right to work in the UK
3 years of employment history
Consent to and apply for a DBS check
Ability to work from the office at least 3 days per week