Senior Manager, Key Customer Management, Digital Commerce - Digital Tools

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Shanghai, China
Hybrid
Fluent english and mandarin language skills
5+ years fmcg or complex organization experience
Solid understanding of digital commerce and sales processes
The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making

Job Summary

  • The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making.
  • Candidates must be based in Shanghai and follow a hybrid work setup as this is not a fully remote position.
  • The company values a growth mindset and focuses on four key behaviors: curious, empowered, inclusive, and agile.

Matching Summary

The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making.

Skills & Requirements

Must-have

  • Fluent English and Mandarin language skills
  • 5+ years FMCG or complex organization experience
  • Solid understanding of digital commerce and sales processes
  • Experience leveraging data and digital tools for commercial decisions
  • Ability to operate effectively in matrixed environments

Nice-to-have

  • Growth mindset and continuous learning approach
  • Inclusive and agile collaborative behaviors
  • Experience with Microsoft Power Business Intelligence (BI)
  • Strategic channels and conversion rate optimization knowledge

Key Requirements

  • Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field
  • 5+ years of relevant experience in FMCG or similarly complex organizations
  • Fluent in English and Mandarin

Work Rights

Not specified

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