Senior Manager, Key Customer Management, Digital Commerce - Digital Tools
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Shanghai, China
Hybrid
Fluent english and mandarin language skills
5+ years fmcg or complex organization experience
Solid understanding of digital commerce and sales processes
The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making
Job Summary
The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making.
Candidates must be based in Shanghai and follow a hybrid work setup as this is not a fully remote position.
The company values a growth mindset and focuses on four key behaviors: curious, empowered, inclusive, and agile.
Matching Summary
The role is responsible for enabling key account management teams through sales data, performance insights, and digital tools to support effective decision-making.
Skills & Requirements
Must-have
Fluent English and Mandarin language skills
5+ years FMCG or complex organization experience
Solid understanding of digital commerce and sales processes
Experience leveraging data and digital tools for commercial decisions
Ability to operate effectively in matrixed environments
Nice-to-have
Growth mindset and continuous learning approach
Inclusive and agile collaborative behaviors
Experience with Microsoft Power Business Intelligence (BI)
Strategic channels and conversion rate optimization knowledge
Key Requirements
Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field
5+ years of relevant experience in FMCG or similarly complex organizations