Network Technical - Operative

Telstra

Not specified
Operational support
Incident resolution
Technical investigations
Telstra is seeking a Network Technical - Operative to assist in delivering technical services and support for their networks and infrastructure. The ideal candidate should possess critical thinking and problem-solving skills, with a strong focus on customer service and experience in incident management

Job Summary

  • As a Network Technical - Operative, you will assist in the delivery and the provision of technical services, solutions and support to the networks, infrastructure, applications, products and services supplied and operated by Telstra.
  • Key Responsibilities include providing Operational Support to detect and resolve incidents across Telstra and Customer Networks, and performing or participating in complex, specialised technical investigations.
  • Telstra offers performance-related pay, access to thousands of learning programs, opportunities for global presence, purchased annual leave, an additional Telstra day off, and a toolkit provided.

Matching Summary

Match Score: 85

Telstra is seeking a Network Technical - Operative to assist in delivering technical services and support for their networks and infrastructure. The ideal candidate should possess critical thinking and problem-solving skills, with a strong focus on customer service and experience in incident management.

Skills & Requirements

Must-have

  • Operational Support
  • Incident Resolution
  • Technical Investigations
  • Customer Service
  • Service Restoration

Nice-to-have

  • Critical thinking
  • Problem-solving skills
  • Sustainability focus
  • Inclusive community
  • Flexible work arrangements

Key Requirements

  • Demonstrable problem-solving skills
  • High level of Customer service
  • Incident management experience
  • Understanding of Communications Network Components

Work Rights

Not specified

Tailored Resume

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