Uniphore is a global leader in Conversational AI and Automation transforming enterprise customer engagement through voice, video, and text
Job Summary
Uniphore is a global leader in Conversational AI and Automation transforming enterprise customer engagement through voice, video, and text.
The Staff QA Engineer will drive QA strategy, design scalable automation frameworks, and lead global teams to ensure high-quality AI-driven SaaS platforms.
The role offers competitive base pay, annual incentives, pre-IPO stock options, comprehensive benefits, and generous paid time off.
Matching Summary
Uniphore is a global leader in Conversational AI and Automation transforming enterprise customer engagement through voice, video, and text.
Salary
Base: $154,400 - $212,300; Bonus/Equity: Annual incentive opportunity and pre-IPO stock options; Benefits: Medical, dental, vision, 401(k) with match, paid time off and holidays
Skills & Requirements
Must-have
Automation frameworks for API and UI testing
AI/ML and cloud SaaS testing
Global QA team leadership
Agile and DevOps practices
Python, Java, or C# programming
CI/CD pipeline expertise
Nice-to-have
Experience with Conversational AI and NLP testing
Knowledge of GenAI and LLM workflows
Familiarity with CRM system integrations
Proactive and self-driven mindset
Mentoring and communication skills
Key Requirements
Bachelor’s degree in Computer Science or related field
7+ years of QA experience
Proven AI/ML and Cloud SaaS testing background
Experience with Selenium, Appium, RestAssured, Postman, JMeter