Patient Access Coordinator Ii / Registration - Ahn Fed North - Full Time / Daylight Shift
Highmark Health
Pittsburgh, PA, US
Patient demographic data validation
Medical benefits verification
Insurance verification
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers
Job Summary
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system, and identifies payor authorization/referral requirements.
Delivers positive patient experience, cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.
Matching Summary
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
Skills & Requirements
Must-have
Patient demographic data validation
Medical benefits verification
Insurance verification
Financial responsibility calculation
Positive patient experience delivery
Adherence to organizational policies
Nice-to-have
Innovative performance enhancement
Team barrier communication
Operational support and training
Key Requirements
High school diploma or GED
Two previous years of related experience
Experience operating a PC and using software applications