Senior Forward Deployed Engineer (ai Agent)

Cresta

Remote
Base: competitive, location-based pyy; bonus/equit...
Remote
Ai agent development and deployment
Integration with apis and external systems
Proficiency in python and golang
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center

Job Summary

  • Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
  • As an AI Agent Engineer, you'll develop intelligent AI agents, integrate them with external systems, and provide hands-on technical expertise to ensure successful deployments.
  • We offer a comprehensive and people-first benefits package including medical benefits, flexible vacation time, and paid parental leave.

Matching Summary

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.

Salary

Base: Competitive, location-based pay; Bonus/Equity: Equity included; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AI agent development and deployment
  • Integration with APIs and external systems
  • Proficiency in Python and Golang
  • Experience with cloud platforms and DevOps
  • Large language models (LLMs) expertise
  • Prompt engineering techniques
  • Performance optimization in enterprise environments

Nice-to-have

  • Customer engagement and collaboration
  • Cross-functional team coordination
  • Data-driven decision-making
  • Project management skills
  • Technical guidance and advisory
  • Iterative solution refinement
  • Scalability and security planning

Key Requirements

  • Bachelor’s or Master’s degree in Computer Science or related field
  • 3+ years software development or AI/ML engineering experience
  • Hands-on experience with AI agent frameworks and retrieval-augmented generation
  • Experience integrating systems via APIs and data pipelines
  • Excellent communication and project management skills

Work Rights

Not specified

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