Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission
Job Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education while consistently providing patient-centered healthcare.
Matching Summary
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Skills & Requirements
Must-have
Patient registration and scheduling
Insurance verification and co-pay collection
Telephone triage and patient issue resolution
Use of front-end healthcare technology
Confidential patient information management
Nice-to-have
Knowledge of medical terminology
Typing speed of 30 words per minute
Medical office system experience
Customer service in medical settings
Ability to lift and transport up to 25 pounds
Key Requirements
High School Diploma or GED with two years experience