End User Support Engineer

nissan.ch

Canton, MS, United States of America
Onsite
End user computing operations management
Microsoft office 365 expertise
Active directory and networking troubleshooting
This role leads EUC operations and serves as the focal point for end users on IS Infrastructure activities at the Canton, MS site

Job Summary

  • This role leads EUC operations and serves as the focal point for end users on IS Infrastructure activities at the Canton, MS site.
  • Nissan offers career growth and continuous learning opportunities including seminars, leadership training, and tuition reimbursement programs.
  • The company provides a comprehensive benefits package with medical, mental health, parental leave, retirement savings, and unique Nissan perks.

Matching Summary

This role leads EUC operations and serves as the focal point for end users on IS Infrastructure activities at the Canton, MS site.

Skills & Requirements

Must-have

  • End User Computing operations management
  • Microsoft Office 365 expertise
  • Active Directory and networking troubleshooting
  • Device management with SCCM and Intune
  • ServiceNow incident management
  • Desktop hardware and software support

Nice-to-have

  • Strong customer service orientation
  • Analytical and problem-solving skills
  • Team-oriented collaborative environment
  • Process improvement and documentation
  • Vendor partnership and escalation management

Key Requirements

  • Bachelor’s degree in computer science or information systems
  • Minimum 7 years operational support experience in 1,000+ PC environment
  • Certifications in Microsoft products and ITIL preferred
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter