Operations Lead Connectivity, - Global

KONE GmbH

Chennai, India
Fully remote
Enterprise connectivity services management
Sase platform operational support
Prisma firewall and hub firewall
Manage daily operations of enterprise connectivity services including SASE, firewalls, VPN, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication

Job Summary

  • Manage daily operations of enterprise connectivity services including SASE, firewalls, VPN, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication.
  • Identify opportunities to automate network service provisioning, monitoring, and reporting, collaborating with engineering teams to develop reusable automation frameworks and templates.
  • Maintain documentation of GSIP, SASE, automation scripts, and supplier contracts, ensuring compliance with internal IT policies and external regulatory standards.

Matching Summary

Manage daily operations of enterprise connectivity services including SASE, firewalls, VPN, DNS, and SSL certificates, providing operational support for GSIP platforms to ensure stable voice and video communication.

Skills & Requirements

Must-have

  • enterprise connectivity services management
  • SASE platform operational support
  • Prisma Firewall and HUB Firewall
  • VPN and factory network security
  • SSL certificate management
  • supplier and managed services oversight

Nice-to-have

  • innovative and collaborative working culture
  • employee engagement and information sharing
  • sustainability and ethical business practices
  • cross-functional team management
  • virtual team working

Key Requirements

  • 5+ years of experience in IT operations or network support
  • Good exposure to GSIP and SASE platforms
  • Knowledge with network automation tools
  • Proven experience in supplier management
  • Familiarity with SSL certificate management
  • Bachelor's degree in IT, Computer Science, or related field

Work Rights

Not specified

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