Product Support Specialist-outdoor Power Equipment

AriensCo

Brillion, WI, United States
Onsite
Diagnose and resolve technical issues
Electrical systems, engine, hydraulic systems
Mechanical systems and transaxle drive systems
AriensCo is looking for a passionate Product Support Specialist to join their Customer Service Team, providing expert technical support throughout the product life cycle

Job Summary

  • AriensCo is looking for a passionate Product Support Specialist to join their Customer Service Team, providing expert technical support throughout the product life cycle.
  • The role involves diagnosing and resolving in-depth product technical issues, reviewing warranty claims, and creating internal/external support resources.
  • The company offers a rewarding workplace with a strong sense of community, continuous training, and advancement opportunities, valuing employees as family.

Matching Summary

AriensCo is looking for a passionate Product Support Specialist to join their Customer Service Team, providing expert technical support throughout the product life cycle.

Skills & Requirements

Must-have

  • Diagnose and resolve technical issues
  • Electrical systems, engine, hydraulic systems
  • Mechanical systems and transaxle drive systems
  • Warranty claims processing
  • Customer and dealer support

Nice-to-have

  • Innovative thinking and hard work
  • Fast-paced environment
  • Strong sense of community
  • Continuous training and advancement

Key Requirements

  • Associate degree or equivalent preferred
  • 5 years related experience in Outdoor Power Equipment
  • Customer service experience required
  • Proficiency in Microsoft Office Suite
  • Authorized to work in the U.S. without sponsorship

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter