Customer Service Representative

Lazy 3 Animal Care

Seymour, CT, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage to ensure an efficient workflow, as well as operating a multi-line telephone system and handling payments.
  • AmeriVet is committed to your growth, offering tailored development programs, competitive pay, comprehensive benefits, and a supportive, collaborative environment.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Remain calm in emergency situations

Nice-to-have

  • Personable and skilled demeanor
  • Create welcoming environment
  • Empathetic and compassionate communication
  • Adapt to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Available to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter