Samples Customer Service

Interface

Georgia, US
Samples customer support
Root cause problem solving
Cross functional improvement initiatives
Enable sales and provide a world class customer experience by delivering samples customer support to internal and external stakeholders

Job Summary

  • Enable sales and provide a world class customer experience by delivering samples customer support to internal and external stakeholders.
  • Assist internal and external stakeholders, while advancing the Interface mission and acting on Interface values, in facilitating root cause problem solving and socially responsible project management.
  • Leverage a working knowledge of all related processes, systems, operations, products, and planning functions to create value through continuous improvement and innovation.

Matching Summary

Enable sales and provide a world class customer experience by delivering samples customer support to internal and external stakeholders.

Skills & Requirements

Must-have

  • Samples customer support
  • Root cause problem solving
  • Cross functional improvement initiatives
  • Oracle ERP, SalesForce, or similar ERP system
  • Maintain self-control in difficult situations

Nice-to-have

  • Sustainability focus
  • Continuous improvement and innovation
  • Socially responsible project management
  • Collaborate effectively

Key Requirements

  • High school diploma, GED required
  • Associate or undergraduate degree preferred
  • CISR SOFAIR Facilitator/Lean Six Sigma Green Belt certification required or willingness to obtain
  • One year customer service experience preferred
  • Ability to work in a self-directed manner

Work Rights

Not specified

Tailored Resume

Cover Letter