Lobby Ambassador

Hotel Chadstone Melbourne MGallery

St Andrews, United Kingdom
**
Superior level of personalised service
Fulfill every need, request, and desire
Maintain good relationships with contacts
** The Hotel Chadstone Melbourne MGallery is seeking a Lobby Ambassador to deliver exceptional personalized service to guests at their luxury resort in St Andrews, UK. The ideal candidate will have experience in a similar role and be dedicated to enhancing guest experiences while working flexible shifts. **

Job Summary

  • The Lobby Ambassador's main responsibility is to provide a superior level of personalised service by ensuring every need, request, and desire of our guests is fulfilled with the utmost care, professionalism and dedication.
  • The role involves performing a variety of guest requests, thinking creatively to establish memorable experiences, and maintaining good relationships with internal and external contacts.
  • Benefits include staff shuttle service, competitive TRONC share, gratuities, development opportunities across Accor properties, complimentary staff canteen, and discounts on dining, spa, and golf.

Matching Summary

Match Score: 75

** The Hotel Chadstone Melbourne MGallery is seeking a Lobby Ambassador to deliver exceptional personalized service to guests at their luxury resort in St Andrews, UK. The ideal candidate will have experience in a similar role and be dedicated to enhancing guest experiences while working flexible shifts. **

Skills & Requirements

Must-have

  • superior level of personalised service
  • fulfill every need, request, and desire
  • maintain good relationships with contacts
  • answer all general inquiries
  • adapt and adjust to satisfy guests
  • handle special arrangements during guest stay

Nice-to-have

  • creative thinking for memorable experiences
  • discrete conduct in guest areas
  • confidentiality of guest matters
  • timely project completion

Key Requirements

  • Previous experience in a similar role is preferred
  • Must be eligible to work in the UK

Work Rights

Must be eligible to work in the UK

Tailored Resume

Cover Letter