Accenture Australia is seeking a Google Gen AI Consultant to enhance client business performance through innovative customer experience (CX) solutions using Google CCAI products. The ideal candidate will have extensive experience with Google CCAI solutions and a strong ability to work collaboratively with clients in a dynamic, remote environment
Job Summary
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.
Drive design thinking innovative workshops with the clients using design principles and help shape their Gen AI implementation strategy thinking about the business value proposition and customer experience.
Work with Accenture and client team on CCaaS (Contact Center as a Service) migration.
Matching Summary
Match Score: 85
Accenture Australia is seeking a Google Gen AI Consultant to enhance client business performance through innovative customer experience (CX) solutions using Google CCAI products. The ideal candidate will have extensive experience with Google CCAI solutions and a strong ability to work collaboratively with clients in a dynamic, remote environment.
Skills & Requirements
Must-have
Google Generative AI Studio
Google CCAI suite
Dialogflow CX
Agent Assist
Insights CX
Vertex AI
Google Gemini
LLM based topic modelling
design thinking innovative workshops
customer experience at the heart of CX design
Nice-to-have
other Conversational AI platforms
other CCaaS platforms
story boarding
compelling story telling
ambiguity and exploratory mindset
Key Requirements
Minimum 6+ years of experience
MBA/PGDM from tier 1 or 2
5+ years of experience in working with Google CCAI solutions