Software Engineer - Generative Ai & Ml, Customer Systems
Apple
United States Of America, United States
Hybrid
4+ years ml backend engineering experience
1+ year llm training and fine-tuning
Proficiency in transformers and datasets libraries
Apple is seeking a Software Engineer to enhance its Customer Systems through the development of generative AI and machine learning features. The role involves collaborating with a team to improve AI applications that support Apple customers, focusing on innovation and high-quality solutions
Job Summary
The team is responsible for building multi-turn, conversational, agentic applications to support Apple customers across numerous lines of business.
You will contribute hands-on to enhancing a multi-modal, multi-agent platform with a key focus on incorporating research to improve latency, cost, and customer experience.
This role offers an incredible opportunity to contribute innovation and research to a well-established generative AI platform within Apple.
Matching Summary
Match Score: 85
Apple is seeking a Software Engineer to enhance its Customer Systems through the development of generative AI and machine learning features. The role involves collaborating with a team to improve AI applications that support Apple customers, focusing on innovation and high-quality solutions.
Skills & Requirements
Must-have
4+ years ML backend engineering experience
1+ year LLM training and fine-tuning
Proficiency in transformers and datasets libraries
Cloud environment deployment (AWS, GCP)
Bachelor's or Master's degree in CS or related field
Nice-to-have
Foundational understanding of RAG architectures
Experience with Multi-modal LLMs
Prior work with STT and TTS systems
Strong problem-solving and collaboration skills
Ability to adapt to production-grade systems
Key Requirements
4+ years hands-on experience in ML or data engineering
1+ year experience training or evaluating LLMs
Degree in Computer Science, Machine Learning, or equivalent
Required experience deploying to cloud environments