As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
Maintain professional demeanor
Understand customer inquiries
Guide customers to appropriate channels
Nice-to-have
Build personal connections
Enhance customer experience
Demonstrate in-branch technology
Awareness of branch movements
Genuine interest in career growth
Key Requirements
Proven track record of exceptional customer service
Ideally in Financial Services, Retail or Hospitality