Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd (denver); + locations...
Fully remote
3+ years contract lifecycle management experience
Saas customer-facing services role
Strategic customer engagement leadership
The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM

Job Summary

  • The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM.
  • Candidates must design structured success plans aligned with defined maturity milestones and lead proactive engagements to accelerate adoption.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or in the field with customers each quarter.

Matching Summary

The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM.

Salary

Base: $95,000 - $142,600 USD (Denver); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • SaaS customer-facing services role
  • Strategic customer engagement leadership
  • Data-driven adoption metrics analysis
  • Executive stakeholder communication

Nice-to-have

  • Comfortable in evolving incubating environments
  • Collaborative cross-functional teamwork
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators

Key Requirements

  • 3+ years CLM experience required
  • 3+ years SaaS customer success experience
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter