Its Sr Technology Support Specialist

Centennial Hyundai

Temple Terrace, FL, US
Base: $70,000-$105,000 annually; starting pyy: $70...
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8+ years it support experience
Windows and apple os knowledge
Networking and telephony troubleshooting
** Centennial Hyundai is seeking a Senior Technology Support Specialist to provide advanced technical support across multiple locations in Florida. The role requires strong IT support experience, troubleshooting skills, and the ability to deliver exceptional customer service, with an anticipated salary range of $70,000 to $105,000 based on experience. **

Job Summary

  • This role provides Tier 2 advanced technical support for Lithia & Driveway stores across multiple locations in Florida.
  • The position requires frequent travel to onsite locations and the ability to manage major incidents with timely resolution.
  • Candidates will benefit from best-in-class industry benefits including medical, dental, vision, 401(k), and employee stock purchase plans.

Matching Summary

Match Score: 75

** Centennial Hyundai is seeking a Senior Technology Support Specialist to provide advanced technical support across multiple locations in Florida. The role requires strong IT support experience, troubleshooting skills, and the ability to deliver exceptional customer service, with an anticipated salary range of $70,000 to $105,000 based on experience. **

Salary

Base: $70,000-$105,000 annually; Starting pay: $70,000-$80,000; Benefits: Medical, Dental, Vision, 401(k), PTO, Life Insurance

Skills & Requirements

Must-have

  • 8+ years IT support experience
  • Windows and Apple OS knowledge
  • Networking and telephony troubleshooting
  • ITIL Service Management principles
  • Service Desk or Call Center background

Nice-to-have

  • Retail automotive industry experience
  • OEM hardware/software familiarity
  • Process improvement and automation skills
  • Strong customer service orientation
  • International travel willingness

Key Requirements

  • 8+ years of IT support experience
  • Bachelor's degree in IT preferred
  • ITIL certification preferred
  • High school graduate or equivalent required

Work Rights

Not specified

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