Patient Coordinator - Outpatients

Cobham

London, United Kingdom
Base: £29,000; bonus/equity: not specified; benefi...
Customer facing environment experience
High end retail or luxury hotel background
Strong interpersonal and communication skills
The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants

Job Summary

  • The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants.
  • Employees are expected to uphold the 'Every Patient is a VIP' service vision by greeting visitors warmly and resolving enquiries efficiently.
  • The position offers comprehensive benefits including 25 days of holiday, bespoke medical insurance, and an enhanced pension plan.

Matching Summary

The role involves coordinating patient registration, preparing accounts, and acting as a primary link between the hospital, patients, and consultants.

Salary

Base: £29,000; Bonus/Equity: Not specified; Benefits: Equivalent to 25 days holiday per year; Medical insurance; Enhanced pension

Skills & Requirements

Must-have

  • Customer facing environment experience
  • High end retail or luxury hotel background
  • Strong interpersonal and communication skills
  • Ability to work under pressure
  • Excellent telephone manner

Nice-to-have

  • Natural ability to empathise with patients
  • Experience with high profile clients
  • Assertive and articulate demeanor
  • Genuine care for patient experience

Key Requirements

  • Experience in customer facing environments such as private hospitals or luxury hotels
  • Good timekeeping and flexibility to work shifts
  • Ability to implement manual procedures during computer downtime

Work Rights

Not specified

Tailored Resume

Cover Letter