Bi-lingual Call Center Agent

SCR Medical Transportation LLC

Training: $17.00; post-training: $18.50; benefits:...
Onsite
Fluent in english and spanish
Answer calls within three rings
Meet 95% call answer rate quota
The company is recognized as the employer of choice by US News & World Report for 2025-2026

Job Summary

  • The company is recognized as the employer of choice by US News & World Report for 2025-2026.
  • Representatives must provide accurate trip status updates and ensure all PACE contract requirements are met.
  • The role focuses on delivering high-quality customer service to individuals certified under the American with Disabilities Act.

Matching Summary

The company is recognized as the employer of choice by US News & World Report for 2025-2026.

Salary

Training: $17.00; Post-training: $18.50; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Answer calls within three rings
  • Meet 95% call answer rate quota
  • Maintain talk time under 90 seconds
  • Handle lost and found calls

Nice-to-have

  • Empathetic attitude towards disabled individuals
  • Ability to multi-task effectively
  • Willingness to participate in re-training

Key Requirements

  • One year work experience
  • High School Diploma
  • Bilingual proficiency (English/Spanish)

Work Rights

Not specified

Tailored Resume

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