Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS
Job Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Review the home loan applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment.
Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary.
Matching Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Skills & Requirements
Must-have
Review home loan applications
Maintain high standards of quality
Apply risk management practices
Provide internal customer service
Understand CBA retail products
Nice-to-have
Highly motivated self-starter
Curious mindset and ability to investigate
Continuous improvement suggestions
Key Requirements
3-5 years experience in financial services
Bachelor's degree in Finance, Accounting, or Business