Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7pm to 5:30am
1 year clinical or critical care experience
Strong interpersonal and conflict resolution skills
The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center

Job Summary

  • The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center.
  • This role requires proactive customer service interventions and effective communication to manage patient and visitor concerns in a high-stress environment.
  • The position offers comprehensive benefits including health insurance starting day one, retirement plans, and paid leave options.

Matching Summary

The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center.

Salary

Not specified; Not specified; Comprehensive employee benefits include health insurance, retirement plans, and paid leave

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7pm to 5:30am
  • 1 year clinical or critical care experience
  • Strong interpersonal and conflict resolution skills

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Experience with Service Plus customer service behaviors
  • Ability to collaborate across diverse teams

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical/critical care
  • Availability for rotating shift Wed-Sat 7pm-5:30am

Work Rights

Not specified

Tailored Resume

Cover Letter