Senior Manager, Strategic Account Management- Mid-market

Square

Bay Area, CA, United States
Zone a: $217,800 - $326,800 (includes target varia...
On-site
15+ years in business development or sales
5+ years managing customer-facing teams
Mid-market segment experience
Square is seeking a Senior Manager for Strategic Account Management in the Mid-Market segment, responsible for leading a team focused on client retention and growth. The ideal candidate will have extensive experience in business development, account management, and team leadership in a high-growth technology environment

Job Summary

  • This role involves leading a distributed team of up to 8 senior Account Managers focused on retaining and growing Square's largest retail and services merchants.
  • The successful candidate will provide 1:1 coaching, manage performance, and serve as an escalation point for customer challenges while advocating for the voice of the customer internally.
  • Square offers a market-based pay range dependent on location zones, along with benefits including remote work options, medical insurance, flexible time off, and retirement savings plans.

Matching Summary

Match Score: 85

Square is seeking a Senior Manager for Strategic Account Management in the Mid-Market segment, responsible for leading a team focused on client retention and growth. The ideal candidate will have extensive experience in business development, account management, and team leadership in a high-growth technology environment.

Salary

Zone A: $217,800 - $326,800 (includes target variable compensation); Zones B-D range from $185,200 to $303,800; Pay determined by skills, experience, and market conditions

Skills & Requirements

Must-have

  • 15+ years in Business Development or Sales
  • 5+ years managing customer-facing teams
  • Mid-market segment experience
  • Data-driven team leadership
  • Cross-functional product collaboration

Nice-to-have

  • Player/coach portfolio management style
  • Comfort operating in unknown environments
  • Experience with high volume books
  • Executive stakeholder engagement skills

Key Requirements

  • 15+ years total experience in Business Development, Sales or Account Management
  • 5+ years directly managing metrics-driven customer-facing teams
  • Proven success serving as a player/coach for portfolio
  • Experience driving revenue growth and operational efficiency

Work Rights

Not specified

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