Partner with customer success and product marketing
Drive customer onboarding and retention campaigns
Execute customer expansion and advocacy initiatives
This role focuses on moving customers from confidence to championship by improving onboarding experiences and accelerating time-to-value
Job Summary
This role focuses on moving customers from confidence to championship by improving onboarding experiences and accelerating time-to-value.
The position requires partnering with Customer Success and Product Marketing to operationalize onboarding content and drive early product value.
Key responsibilities include managing the end-to-end production of customer stories and embedding customer proof into integrated demand generation campaigns.
Matching Summary
This role focuses on moving customers from confidence to championship by improving onboarding experiences and accelerating time-to-value.
Skills & Requirements
Must-have
Partner with Customer Success and Product Marketing
Drive customer onboarding and retention campaigns
Execute customer expansion and advocacy initiatives
Manage end-to-end customer case story production
Embed customer proof into Demand Gen campaigns
Nice-to-have
Strong storytelling and content creation skills
Experience with ABM and lifecycle marketing
Ability to translate insights into messaging
Cross-functional collaboration in tech environment
Key Requirements
Experience in customer marketing or lifecycle activation