Customer Success Manager

Salesforce

Sao Paulo, Brazil
Customer success plan orchestration
Trusted advisor to drive business value
Customer success score metrics
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to

Job Summary

  • The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to.
  • This role will also partner across Salesforce to provide a unified Signature experience for their customers.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and is looking for Trailblazers passionate about bettering business and the world through AI.

Matching Summary

The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations, orchestrating all deliverables their customer is entitled to.

Skills & Requirements

Must-have

  • Customer Success Plan orchestration
  • Trusted Advisor to drive business value
  • Customer Success Score metrics
  • Signature Success Plan expertise
  • Multi-cloud expertise

Nice-to-have

  • Passionate about bettering business
  • Driving innovation
  • Keeping core values at heart
  • Level-up career
  • Agentforce future of AI

Key Requirements

  • 9+ years relevant industry expertise
  • Salesforce product and platform knowledge
  • Executive-level interpersonal skills
  • Degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter