District Installation Manager - Reno, Nv

Home Depot

Reno, NV, US
Base: $70,000 - $90,000; bonus/equity: not specifi...
Customer installation experience management
Pre-installation inspection process
Job site inspection process
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale

Job Summary

  • The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.
  • The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience.
  • Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded.

Matching Summary

The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.

Salary

Base: $70,000 - $90,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer installation experience management
  • Pre-Installation Inspection process
  • Job Site Inspection process
  • Manage job flow processes
  • Address customer escalations
  • Service and warranty programs

Nice-to-have

  • Optimize diverse talent
  • Collaborative leadership
  • Strong business acumen
  • Problem solving and multi-tasking

Key Requirements

  • 10 years of work experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter