Bilingual Customer Service Representative

Driveway

Dallas, TX, United States
$40,000-$60,000 py
On-site
Driveway website concierge
Customer communication via chat, phone, crm/email
Maintain activity log
The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases

Job Summary

  • The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
  • Responsibilities include acting as a Driveway website concierge, answering customer questions, coordinating virtual inspections, and coordinating vehicle pick-up.
  • The company offers competitive pay, medical, dental, and vision plans, paid holidays & PTO, disability, life insurance, a 401(k) plan, employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.

Salary

$40,000-$60,000

Skills & Requirements

Must-have

  • Driveway website concierge
  • Customer communication via chat, phone, CRM/email
  • Maintain activity log
  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Nice-to-have

  • Adapt to change
  • Accountability
  • Focus on results
  • Humility
  • Desire to keep learning
  • Positive attitude
  • Team player

Key Requirements

  • Bilingual
  • Must be able to lift up to 25 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter