Manager - Claims Operations

468

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • This hands-on leadership role involves coaching Group Managers and serving as the key contractual contact for the client, Youi.
  • The company offers a diverse collaborative culture with work-from-home flexibility up to 2 days per week and comprehensive employee benefits.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Ability to balance customer outcomes and risk
  • Confident stakeholder management skills

Nice-to-have

  • Hands-on leadership style
  • Commercially minded approach
  • Resilient team builder
  • High-performing culture creator
  • Continuous improvement mindset

Key Requirements

  • Proven experience leading claims operations
  • CTP or personal injury claims environment experience
  • Senior level leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter