Client Service Manager, Officer

State Street UK

Sydney, Australia
Client relationship management
Issue resolution and escalation
Cross-functional team communication
Deliver highly valued services and solutions to clients, ensuring quality and offering the full range of State Street’s services as needs evolve

Job Summary

  • Deliver highly valued services and solutions to clients, ensuring quality and offering the full range of State Street’s services as needs evolve.
  • Manage client relationships and operations, responding to escalated issues, communicating resolutions, and keeping senior management informed of developments.
  • State Street provides a competitive and comprehensive benefits package, including generous medical care, insurance, and savings plans, along with flexible work programs and development opportunities.

Matching Summary

Deliver highly valued services and solutions to clients, ensuring quality and offering the full range of State Street’s services as needs evolve.

Skills & Requirements

Must-have

  • Client relationship management
  • Issue resolution and escalation
  • Cross-functional team communication
  • Subject Matter Expertise
  • Risk and compliance controls

Nice-to-have

  • Leadership and accountability
  • Change agent and innovation
  • Adaptable and creative approach
  • Professional maturity
  • Inspiring and motivating others

Key Requirements

  • Experience in custody/fund accounting/fund administration
  • Significant exposure to BAU and client services
  • Financial services experience and market knowledge
  • Related degree qualifications or business studies highly desired

Work Rights

Not specified

Tailored Resume

Cover Letter