Teller Manager - Bay Shore

TD Bank

Bay Shore, New York, United States
Base: $25.50 - $36.00 usd; bonus/equity: not speci...
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Team leadership and coaching
Customer experience management
Operational compliance and procedures
** TD Bank is seeking a Teller Manager in Bay Shore, NY, to lead a team in delivering exceptional customer service while ensuring compliance with banking regulations. The role involves coaching colleagues, managing cash controls, and driving store performance. **

Job Summary

  • This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines.
  • The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Matching Summary

Match Score: 75

** TD Bank is seeking a Teller Manager in Bay Shore, NY, to lead a team in delivering exceptional customer service while ensuring compliance with banking regulations. The role involves coaching colleagues, managing cash controls, and driving store performance. **

Salary

Base: $25.50 - $36.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Team leadership and coaching
  • Customer experience management
  • Operational compliance and procedures
  • Cash control and vault management
  • Fraud prevention and integrity

Nice-to-have

  • Promoting a positive colleague experience
  • Driving store advice and referral goals
  • Leading by example and coaching

Key Requirements

  • 2+ years of relevant experience
  • Undergraduate degree preferred
  • Excellent organization, interpersonal and communication skills
  • Sound judgment in decision making and problem solving
  • Demonstrated knowledge of Banking Compliance Regulations

Work Rights

Not specified

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