Base: $48,880 - $56,000; bonus/equity: not specifi...
Customer service
Collections
Negotiate repayment arrangements
Collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments
Job Summary
Collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments.
Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively.
To excel in this role, you should have proven experience in collections or customer service, paired with moderate computer literacy and strong verbal and written communication skills.
Matching Summary
Collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments.
Salary
Base: $48,880 - $56,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service
Collections
Negotiate repayment arrangements
Maintain accurate records
Verbal and written communication skills
Nice-to-have
Dependable work ethic
Barclays Values and Mindset
Risk management collaboration
Operational excellence
Key Requirements
Working experience within collections or customer service
Moderate computer literacy
Board accreditation review for judgmental lending capability