Full Time - Fulfillment Team Lead - Opening

Lowes Companies Inc

Not specified; not specified; not specified
Coach and model service excellence
Operate powered equipment safely
Resolve escalated customer issues
This role requires coaching the team to ensure accurate picking, staging, and order validation while maintaining high service standards

Job Summary

  • This role requires coaching the team to ensure accurate picking, staging, and order validation while maintaining high service standards.
  • The Fulfillment Team Lead must obtain certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck to operate equipment safely.
  • Candidates need at least one year of retail customer service experience to effectively resolve issues and build relationships with customers.

Matching Summary

This role requires coaching the team to ensure accurate picking, staging, and order validation while maintaining high service standards.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Coach and model service excellence
  • Operate powered equipment safely
  • Resolve escalated customer issues
  • Conduct daily safety checks
  • Use Orders App for fulfillment

Nice-to-have

  • Experience in home improvement retail
  • Supervisory experience directing teams
  • Administrative role processing paperwork
  • Experience with smart phones and tablets
  • Knowledge of Pro Call Ahead orders

Key Requirements

  • High school diploma or GED
  • 6 months computer experience
  • 1 year retail customer service experience
  • Forklift and Order Picker certification required
  • 1 year supervisory experience preferred

Work Rights

Not specified

Tailored Resume

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