Technical Support Engineer Ii

Rocket Mortgage

Base: $57,500.00 - $77,625.00 gross before taxes; ...
**
2+ years ibm z/os experience
Systems programmer or dba background
Experience with cics ims adabas idms vsam
** Rocket Mortgage is seeking a Technical Support Engineer II to join their remote team, primarily responsible for providing world-class support for their software products. The ideal candidate will have a strong background in IBM z/OS environments and excellent communication and analytical skills. **

Job Summary

  • The Technical Support Engineer II will provide world-class support to Rocket's customers and partners regarding the installation and configuration of Rocket Software products.
  • This role requires effectively troubleshooting reported symptoms to aid in resolution, either directly for the customer or by guiding the development team.
  • Rocket Software offers unlimited vacation time, health and wellness coverage, and a monthly student debt benefit program as part of its comprehensive benefits package.

Matching Summary

Match Score: 75

** Rocket Mortgage is seeking a Technical Support Engineer II to join their remote team, primarily responsible for providing world-class support for their software products. The ideal candidate will have a strong background in IBM z/OS environments and excellent communication and analytical skills. **

Salary

Base: $57,500.00 - $77,625.00 gross before taxes; Bonus/Equity: Not specified; Benefits: Unlimited Vacation Time, Health Coverage, 401(k) matching

Skills & Requirements

Must-have

  • 2+ years IBM z/OS experience
  • Systems Programmer or DBA background
  • Experience with CICS IMS ADABAS IDMS VSAM
  • Proficiency in JCL ISPF SMP/E
  • Strong TCP/IP troubleshooting skills

Nice-to-have

  • Knowledge of Web Services SOAP WSDL REST
  • Experience with DB2 utilities and stored procedures
  • Familiarity with Visual Studio .NET
  • Experience with RACF ACF2 or Top Secret
  • Knowledge of Rocket Data Replication tools

Key Requirements

  • BS degree in Computer Science or Information Technology
  • US work authorization required (implied by salary range location)
  • 2+ years in IBM z/OS environment

Work Rights

Not specified

Tailored Resume

Cover Letter