Base: $57,500.00 - $77,625.00 gross before taxes; ...
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2+ years ibm z/os experience
Systems programmer or dba background
Experience with cics ims adabas idms vsam
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Rocket Mortgage is seeking a Technical Support Engineer II to join their remote team, primarily responsible for providing world-class support for their software products. The ideal candidate will have a strong background in IBM z/OS environments and excellent communication and analytical skills.
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Job Summary
The Technical Support Engineer II will provide world-class support to Rocket's customers and partners regarding the installation and configuration of Rocket Software products.
This role requires effectively troubleshooting reported symptoms to aid in resolution, either directly for the customer or by guiding the development team.
Rocket Software offers unlimited vacation time, health and wellness coverage, and a monthly student debt benefit program as part of its comprehensive benefits package.
Matching Summary
Match Score: 75
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Rocket Mortgage is seeking a Technical Support Engineer II to join their remote team, primarily responsible for providing world-class support for their software products. The ideal candidate will have a strong background in IBM z/OS environments and excellent communication and analytical skills.
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Salary
Base: $57,500.00 - $77,625.00 gross before taxes; Bonus/Equity: Not specified; Benefits: Unlimited Vacation Time, Health Coverage, 401(k) matching
Skills & Requirements
Must-have
2+ years IBM z/OS experience
Systems Programmer or DBA background
Experience with CICS IMS ADABAS IDMS VSAM
Proficiency in JCL ISPF SMP/E
Strong TCP/IP troubleshooting skills
Nice-to-have
Knowledge of Web Services SOAP WSDL REST
Experience with DB2 utilities and stored procedures
Familiarity with Visual Studio .NET
Experience with RACF ACF2 or Top Secret
Knowledge of Rocket Data Replication tools
Key Requirements
BS degree in Computer Science or Information Technology
US work authorization required (implied by salary range location)