Lead Roi Medical Records Specialist - Remote (after Hours - Evening Shift)

Sharecare

Release of information (roi) fulfillment
Hipaa regulations
Customer service
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service

Job Summary

  • This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.
  • The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics.
  • Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.

Matching Summary

This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.

Skills & Requirements

Must-have

  • Release of Information (ROI) fulfillment
  • HIPAA regulations
  • Customer service
  • Quality checks
  • Medical records processing
  • Evening shift work

Nice-to-have

  • Subject Matter Expert (SME)
  • Problem-solving skills
  • Interpersonal skills
  • Self-motivated
  • Dependable

Key Requirements

  • Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience
  • High School Diploma (GED) required
  • Advanced knowledge of multiple EMR platforms
  • Strong organizational and multitasking skills
  • Proficiency in Microsoft Office applications
  • Demonstrated ability to manage time effectively

Work Rights

Not specified

Tailored Resume

Cover Letter