Databricks is seeking a Staff Backline Engineer for its Mountain View or San Francisco offices, focusing on resolving complex technical issues related to their data and AI platform. The ideal candidate will have extensive experience in technical support or engineering, with expertise in applications, big data ecosystems, or cloud environments
Job Summary
Act as the ultimate technical escalation point, driving the resolution of the most complex, high-stakes customer issues on the Databricks Platform through deep analysis of core components, metrics, and logs.
Elevate global team competency by architecting standardized troubleshooting methodologies, comprehensive runbooks, and leading deep-dive technical enablement sessions.
Spearhead strategic automation and tooling initiatives, driving programs that significantly reduce manual toil and improve global MTTR (Mean Time to Resolution) metrics.
Matching Summary
Match Score: 85
Databricks is seeking a Staff Backline Engineer for its Mountain View or San Francisco offices, focusing on resolving complex technical issues related to their data and AI platform. The ideal candidate will have extensive experience in technical support or engineering, with expertise in applications, big data ecosystems, or cloud environments.
Salary
$170,000—$255,600 USD
Skills & Requirements
Must-have
complex technical issue resolution
deep technical expertise
automation and tooling initiatives
cross-functional incident response
Linux system administration
cloud platform debugging
Nice-to-have
customer success focus
proactive issue resolution
continuous platform improvements
streamlining workflows
operational excellence
Key Requirements
12+ years of highly technical industry experience
Bachelor's degree in Computer Science or related fields
Mastery in one of: Application Debugging, Big Data Ecosystems, Database Management, Automation & Tooling, Infrastructure & Networking, Cloud Skills