Account Manager - Sisco

SISCO

Dubuque, United States
On-site
Serve as primary point of contact
Address broker and client inquiries promptly
Collaborate with internal departments
SISCO is seeking an Account Manager to act as the primary liaison for brokers and clients, ensuring effective communication and service delivery in employee benefits administration. The role requires strong interpersonal and analytical skills, with a focus on client satisfaction and collaboration with internal teams

Job Summary

  • The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately.
  • This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs.
  • Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.

Matching Summary

Match Score: 85

SISCO is seeking an Account Manager to act as the primary liaison for brokers and clients, ensuring effective communication and service delivery in employee benefits administration. The role requires strong interpersonal and analytical skills, with a focus on client satisfaction and collaboration with internal teams.

Skills & Requirements

Must-have

  • Serve as primary point of contact
  • Address broker and client inquiries promptly
  • Collaborate with internal departments
  • Handle standard and non-standard reporting
  • Deliver exceptional client service
  • Facilitate renewal process
  • Lead client meetings

Nice-to-have

  • Driven and ambitious individuals
  • Effective yet human experience
  • Maximizing employee benefit value

Key Requirements

  • Proficiency in Excel
  • Strong verbal and written communication skills
  • High responsiveness to client inquiries
  • Ability to develop and deliver presentations
  • Strong interpersonal skills
  • Excellent problem-solving and cost-analysis abilities
  • Ability to work effectively with teammates

Work Rights

Not specified

Tailored Resume

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