Customer Banking Specialist - Epping

CommBank

Epping, Australia
Monday - friday, 9:30 am - 4 pm (in-person)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Epping branch, focusing on delivering exceptional customer service and holistic banking solutions to personal and small business clients. Candidates should possess strong communication skills and a background in customer service, ideally within financial services, retail, or hospitality

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Epping Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Epping branch, focusing on delivering exceptional customer service and holistic banking solutions to personal and small business clients. Candidates should possess strong communication skills and a background in customer service, ideally within financial services, retail, or hospitality.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Champion risk-adverse culture

Nice-to-have

  • Financial services experience
  • Articulate financial terms clearly
  • Act with integrity
  • Place customer at centre
  • Interest in career growth

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Work in busy retail environment
  • Available for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter