Tiermedizinische Fachangestellte / Medizinische Fachkräfte (w/m/d) Für Den Technischen Kundenservice

IDEXX Laboratories Inc

Remote
On-site
Customer service experience
Strong communication skills
Technical affinity for biotech devices
As a technical customer advisor, you will be troubleshooting our technical equipment (hematology and biochemistry)

Job Summary

  • As a technical customer advisor, you will be troubleshooting our technical equipment (hematology and biochemistry).
  • Your customers will challenge you, so you should remain calm under increased pressure and find a suitable solution for every problem with your creativity and the help of your colleagues.
  • We offer the chance to become part of an international, rapidly growing company with independent and responsible work in a future-proof industry.

Matching Summary

As a technical customer advisor, you will be troubleshooting our technical equipment (hematology and biochemistry).

Skills & Requirements

Must-have

  • Customer service experience
  • Strong communication skills
  • Technical affinity for biotech devices
  • Problem-solving under pressure
  • German and English fluency

Nice-to-have

  • Proactive team contribution
  • Creativity and empathy
  • Czech language proficiency

Key Requirements

  • Customer orientation and experience
  • Excellent verbal and written communication
  • Affinity for technology
  • Calmness, creativity, accuracy, analytical thinking
  • Motivation and teamwork

Work Rights

Not specified

Tailored Resume

Cover Letter