Referral Coordinator

VillageMD

Houston, TX, USA
Onsite
Inbound and outbound phone support
Operational processing expertise
Emr system(s) knowledge
We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services

Job Summary

  • We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services.
  • In the role of Referral Coordinator, you will offer inbound and outbound phone support while providing operational processing expertise of clinical referrals using telephony and EMR system(s).
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services.

Skills & Requirements

Must-have

  • Inbound and outbound phone support
  • Operational processing expertise
  • EMR system(s) knowledge
  • Premier service interactions
  • Prior authorizations and insurance referrals
  • HIPAA standards compliance

Nice-to-have

  • People-first attitude
  • Genuine excitement to help patients
  • Problem solver
  • Self-motivated
  • Advocate for patients
  • Optimistic, can-do approach

Key Requirements

  • Experience in a contact center environment
  • Knowledge of healthcare industry preferred
  • Bilingual in English and Spanish preferred
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter