Csr (dublin)

Glass America

Dublin, VA, US
Handle customer interactions
Schedule customer appointments
Communicate with auto glass technicians
We put our team members first, offering a great salary and benefits with the support and opportunity you deserve

Job Summary

  • We put our team members first, offering a great salary and benefits with the support and opportunity you deserve.
  • As a Customer Service Representative, you are a key member of the shop operations team and instrumental in overall success.
  • Benefits include paid time off, paid parental leave, paid holidays, medical insurance, 401(k) with match, and employer-paid disability and life insurance.

Matching Summary

We put our team members first, offering a great salary and benefits with the support and opportunity you deserve.

Skills & Requirements

Must-have

  • Handle customer interactions
  • Schedule customer appointments
  • Communicate with Auto Glass Technicians
  • Utilize company software
  • Provide service quotes
  • Meet shop production goals

Nice-to-have

  • Positive demeanor
  • Reliable and dependable
  • Process driven
  • General automobile knowledge

Key Requirements

  • Work experience demonstrating organization
  • Experience handling high volume calls/emails
  • Customer facing role experience
  • High aptitude for technology
  • Strong typing and data entry skills
  • Ability to work Saturdays and overtime
  • Auto Parts or Dispatcher experience highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter