Network Operations Engineer Iii

CM Group

Chicago, IL, United States
Base: $42.93--$71.58 ph; bonus/equity: annual targ...
Enterprise noc role experience
Lan & wan technologies support
Network and firewall troubleshooting
The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards

Job Summary

  • The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards.
  • This role supports the U.S. shift: Tuesday - Saturday: 12:00pm - 8:30pm CDT and is key to ensuring overall platform stability and sustained delivery to clients and internal stakeholders.
  • CME Group offers a competitive total rewards package including salary, annual target bonus, broad-based equity program, comprehensive health coverage, retirement plans, education reimbursement, paid time off, and mental health benefits.

Matching Summary

The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards.

Salary

Base: $42.93--$71.58 per hour; Bonus/Equity: Annual target bonus and equity program; Benefits: Comprehensive health, retirement plans, education reimbursement, paid time off, mental health benefits

Skills & Requirements

Must-have

  • Enterprise NOC role experience
  • LAN & WAN technologies support
  • Network and firewall troubleshooting
  • Incident response coordination
  • Multi-vendor network fault support
  • Ticketing system documentation

Nice-to-have

  • Cloud technology experience
  • Technical development of junior engineers
  • ISO and ITIL standards knowledge
  • Toolset management experience
  • Multicast protocol knowledge
  • Positive customer service attitude

Key Requirements

  • Minimum 2nd or 3rd line NOC experience
  • Enterprise R&S certification preferred
  • Enterprise Firewall certification preferred
  • Cloud certification (GCP/AWS/Azure) preferred
  • Experience with ISO and ITIL standards
  • Wireshark Certified or equivalent experience

Work Rights

Not specified

Tailored Resume

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