Wellness Proposition Strategy And Development, Senior Principal
AIA Australia Limited
Not specified
Wellness strategy formulation
Customer centric wellness programs
Wellness centre operations management
AIA Australia Limited is seeking a Senior Principal for Wellness Proposition Strategy and Development, tasked with leading the formulation of customer-centric wellness programs aimed at high net worth clients. The role encompasses strategic planning, operational management of the AIA Alta Wellness Haven, and fostering partnerships to enhance service delivery and customer engagement
Job Summary
Lead the formulation of wellness strategy for AIA, design customer centric, industry leading wellness programs and manage the operations of AIA Alta Wellness Haven.
This role is central to delivering our promise of increasing healthspan for our prestigious high net worth (HNW) customers.
Lead and develop a team of wellness professionals, fostering a culture of excellence, innovation, and customer-centricity.
Matching Summary
Match Score: 85
AIA Australia Limited is seeking a Senior Principal for Wellness Proposition Strategy and Development, tasked with leading the formulation of customer-centric wellness programs aimed at high net worth clients. The role encompasses strategic planning, operational management of the AIA Alta Wellness Haven, and fostering partnerships to enhance service delivery and customer engagement.
Skills & Requirements
Must-have
wellness strategy formulation
customer centric wellness programs
wellness centre operations management
functional medicine and preventive healthcare
stakeholder engagement and relationship management
promotional strategy development
Nice-to-have
passion for healthspan innovation
commercial orientation in operations
hospitality sophisticated solutions
resilient mindset
thoughtful approach from planning to monitoring
Key Requirements
University graduate with 10+ years experience
Experience in healthcare and wellness industry
Data analytic skill
Experience of wellness centre operations is a plus
Strong leadership skill
Proficiency in spoken and written English, Cantonese and Mandarin
Ability to work collaboratively and navigate a matrixed organization