Customer Banking Specialist - Coburg

Jobist Com Ng

Coburg, ,
**
Exceptional customer service skills
Frequent travel across branches
Ability to articulate financial terms clearly
** The Customer Banking Specialist role at Jobist Com Ng in Coburg focuses on delivering exceptional customer service in a retail banking environment. The position requires proactive engagement with customers to address their banking needs while supporting their financial well-being. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • The Customer Banking Specialist will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking and Financial Advice.
  • This role requires frequent travel across branches and working Monday to Friday from 9.30am to 4pm.

Matching Summary

Match Score: 75

** The Customer Banking Specialist role at Jobist Com Ng in Coburg focuses on delivering exceptional customer service in a retail banking environment. The position requires proactive engagement with customers to address their banking needs while supporting their financial well-being. **

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Frequent travel across branches
  • Ability to articulate financial terms clearly
  • Work in busy retail environment
  • Support credit product applications
  • Conduct financial health checks

Nice-to-have

  • Problem solving and effective solutions
  • Drive risk-adverse culture
  • Genuine interest in financial wellbeing
  • Ability to educate on digital banking
  • Integrity and customer-centric approach

Key Requirements

  • Proven experience in customer service
  • Experience in financial services, retail or hospitality
  • Availability Monday to Friday 9.30am-4pm
  • Ability to work in commercial retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter