Ops Support Sr Lead Analyst - Svp

Citi Handlowy

Mumbai, Maharashtra, India
On-site
Technology enabled operations productivity program
Robust governance
Timely communication
Drive the program across Services, ensuring a strong governance process is in place in collaboration with Ops, Product and Technology partners

Job Summary

  • Drive the program across Services, ensuring a strong governance process is in place in collaboration with Ops, Product and Technology partners.
  • Utilize productivity forums and sub-forums, to provide clear and timely updates to Senior Management Team (SMT).
  • Communicate program status, issues, risks, and their disposition to stakeholders.

Matching Summary

Drive the program across Services, ensuring a strong governance process is in place in collaboration with Ops, Product and Technology partners.

Skills & Requirements

Must-have

  • Technology Enabled Operations Productivity program
  • robust governance
  • timely communication
  • alignment with strategic objectives
  • productivity forums
  • cross-functional teams

Nice-to-have

  • operate independently
  • global, highly complex organizational environment
  • challenger to the change management workstream

Key Requirements

  • Bachelor's degree in a related field
  • Master's degree preferred
  • Proven track record of leading complex operational productivity programs
  • Strong understanding of Agile methodologies
  • Experience of Agile transformation programs

Work Rights

Not specified

Tailored Resume

Cover Letter