Principal Product Manager, Agent Platform

Toast

East Coast, United States
$190,000—$304,000 usd; not specified; not specifie...
On-site
Define long-term vision and roadmap
Build platform capabilities for agent collaboration
Establish standards for tool development and orchestration
Define and scale the foundational platform that powers AI agents across Toast, including orchestration, tool integration, governance, evaluation, and observability

Job Summary

  • Define and scale the foundational platform that powers AI agents across Toast, including orchestration, tool integration, governance, evaluation, and observability.
  • Your mission will be to make it easy for every product team at Toast to build, launch, and monitor high-quality AI agents while ensuring Toast IQ delivers a seamless, consistent, and trustworthy experience.
  • This is a deeply technical, high-leverage platform role with impact across all of Toast’s products.

Matching Summary

Define and scale the foundational platform that powers AI agents across Toast, including orchestration, tool integration, governance, evaluation, and observability.

Salary

$190,000—$304,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Define long-term vision and roadmap
  • Build platform capabilities for agent collaboration
  • Establish standards for tool development and orchestration
  • Own evaluation, observability, and monitoring frameworks
  • Deep familiarity with LLM systems and agent architectures

Nice-to-have

  • Embrace and advocate for AI tools
  • Hungry to build and learn
  • Thrive in a hybrid work model

Key Requirements

  • 8+ years of product management experience
  • Significant ownership of technical platform or infrastructure products
  • Strong technical fluency
  • Experience building developer-facing platforms
  • Proven ability to define quality standards and operationalize monitoring

Work Rights

Not specified

Tailored Resume

Cover Letter