Spontanansökan - Kundservice & Administration.

Delitea

Stockholm, Sweden
24,000 - 28,000kr pm
On-site
Customer service via chat, email, phone
Order, delivery, and complaint resolution
Product entry and internal routines
This is an open application for a role within customer service and administration, where the position will be shaped around the right person, fundamentally focused on creating the best customer experience

Job Summary

  • This is an open application for a role within customer service and administration, where the position will be shaped around the right person, fundamentally focused on creating the best customer experience.
  • You will be responsible for assisting customers via chat, email, and phone, resolving issues related to orders, deliveries, and complaints, and performing administrative tasks such as product entry and managing internal routines.
  • The company is a growing e-commerce store for food and delicacies, operating 100% on-site in Stockholm with a small, close-knit team that enjoys working together and maintaining a fun atmosphere despite a potentially high pace.

Matching Summary

This is an open application for a role within customer service and administration, where the position will be shaped around the right person, fundamentally focused on creating the best customer experience.

Salary

24,000 - 28,000kr

Skills & Requirements

Must-have

  • Customer service via chat, email, phone
  • Order, delivery, and complaint resolution
  • Product entry and internal routines
  • Improving daily work processes

Nice-to-have

  • Self-starter with high responsibility
  • Proactive in identifying improvements
  • Passion for service and customer experience
  • Interest in food, drink, and delicacies
  • Social, unpretentious, good team atmosphere

Key Requirements

  • Experience in customer service via chat, email, and phone

Work Rights

Not specified

Tailored Resume

Cover Letter