Assistant(e) Ingénieur Technique Et Service Client, (h/f) – Alternance

Samsung

Roissy, France
Bac +3 engineering degree in biomedical technology
Experience in industrial health or hospital sector
Knowledge of biomedical electronics and it
The role involves elaborating and implementing efficient tools to optimize customer service performance in the medical sector

Job Summary

  • The role involves elaborating and implementing efficient tools to optimize customer service performance in the medical sector.
  • Candidates will analyze client and equipment databases while setting up new processes for after-sales service management.
  • Samsung offers a global culture of leadership and challenge, providing direct exposure to cutting-edge medical imaging technology.

Matching Summary

The role involves elaborating and implementing efficient tools to optimize customer service performance in the medical sector.

Skills & Requirements

Must-have

  • Bac +3 engineering degree in biomedical technology
  • Experience in industrial health or hospital sector
  • Knowledge of biomedical electronics and IT
  • Database analysis and optimization skills
  • Dashboard creation for service activity tracking
  • Procedure documentation and technical writing
  • English language proficiency

Nice-to-have

  • Teamwork and interpersonal relationship skills
  • Strong organizational and listening abilities
  • Autonomy and dynamic innovative spirit
  • Proficiency with Microsoft Office suite
  • Support for customisation and repair projects

Key Requirements

  • Engineering school graduate (Bac +3)
  • 12-month internship duration starting October 2026
  • Prior experience in health industry or hospital environment

Work Rights

Not specified

Tailored Resume

Cover Letter