Team Lead Project Support (80-100%)

ABB

Baden, Switzerland
Hybrid
Project support operational excellence
Order-to-delivery process leadership
High-quality customer support
You will be empowered to lead, supported to grow, and proud of the impact we create together

Job Summary

  • You will be empowered to lead, supported to grow, and proud of the impact we create together.
  • In this role, you will guide a team of specialists responsible for project coordination, order handling, documentation accuracy, material ordering, and logistics alignment.
  • Ensure achievement of agreed operational KPIs (e.g., on-time delivery, customer satisfaction indicators such as NPS where applicable).

Matching Summary

You will be empowered to lead, supported to grow, and proud of the impact we create together.

Skills & Requirements

Must-have

  • Project Support operational excellence
  • Order-to-delivery process leadership
  • High-quality customer support
  • Continuous improvement initiatives
  • Cross-functional collaboration
  • ERP systems (SAP) expertise

Nice-to-have

  • Emotional intelligence and cultural awareness
  • Lean Six Sigma certification
  • Additional languages beneficial

Key Requirements

  • Minimum 5 years experience in project support/operations
  • Degree in Business Administration or related
  • Proven leadership experience with remote teams
  • Process and quality orientation
  • Excellent English and German communication

Work Rights

Not specified

Tailored Resume

Cover Letter