Communications Assistant B - Askmcgill Service Navigator
mcgillcampusstore.ca
Montreal, Quebec, Canada
In-person student engagement
Provide accurate information
Campus resource navigation
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life
Job Summary
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life.
This role supports students by providing accurate, student-friendly information about campus services, academic processes, and support resources, connecting them with appropriate teams when specialized assistance is required.
As an AskMcGill Student Navigator, you will develop skills in inclusive, student-centered customer service, navigating and explaining campus resources, and supporting students in a high volume, front-facing service environment.
Matching Summary
The AskMcGill Service Navigator is a welcoming and knowledgeable first point of contact for students, providing timely information, guidance, and referrals to help them navigate university life.